Warranty

AUXKA Limited Warranty Statement

AUXKA SEMICONDUCTOR LTD. ("AUXKA") warrants to the original end user, that this product, excluding content and or software supplied with or on the product, will be free from defects in material and workmanship, will be fit for normal use during the Warranty Period specified below commencing on the date of purchase provided that this product is legally placed on the market and is registered on www.auxka.com within 14 days after purchase.

 

To make a warranty claim please contact AUXKA at support@auxka.com within the Warranty period and provide proof of purchase (showing date and place of purchase and name of the reseller), original packaging and product name, type and serial number. You may return the product after first obtaining a RMA (Return Material Authorization) number and following any other guidelines listed. For further information see www.auxka.com and select “support”.

 

Subject to the conditions and limitations set forth below, AUXKA will, at its option, either repair or replace any part of this product that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by AUXKA on an exchange basis, and will be either new or refurbished to be functionally equivalent.

 

This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to this product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US as well as other countries’ export regulations.

 

This limited warranty covers only repair or replacement for defective AUXKA products, as provided above. AUXKA is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing AUXKA products.

 

This warranty excludes 3rd party software, connected equipment or stored data. In the event of a claim, AUXKA's sole obligation shall be replacement of the hardware.

 

This constitutes AUXKA's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. AUXKA products must not be used in applications where failure could threaten injury or life, such as life support systems. AUXKA DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF AUXKA CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.

 

Free Technical Support

If you experience difficulty during the installation or subsequent use of a AUXKA product, you may contact AUXKA's Technical Support department prior to servicing your system. For troubleshoot and support over the Internet, visit the Support Section of www.auxka.com. AUXKA Technical Support can be contacted at support@auxka.com or by visiting the SUPPORT Section of www.auxka.com.

 

Warranty Claim Procedures and Requirements

To obtain warranty service, you must register your AUXKA product Online within 14 days after purchase, then contact AUXKA at support@auxka.com within the Warranty period and provide proof of purchase (showing date and place of purchase and name of the reseller), original packaging and product name, type and number. You may return the product after first obtaining a RMA (Return Material Authorization) number and following any other guidelines listed. For further information see www.auxka.com and select “support”.

 

The defective product should be sent by freight-prepaid via FedEx and insured, to AUXKA Semiconductor Ltd., Customer Service Department, GPO BOX 10160, HONG KONG. Products shipped to this address must be properly packaged to prevent damage in transit. AUXKA will not be responsible for any expenses incurred for utilizing the freight and custom clearance fee.

 

The returned product will become the property of AUXKA. Repaired or replacement product will be shipped at AUXKA's expense. Repaired or replacement product will continue to be covered by this limited warranty for the remainder of the original warranty.

 

Disclaimers

THE FOREGOING IS THE COMPLETE WARRANTY FOR AUXKA PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO AUXKA PRODUCTS AND AUXKA EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. AUXKA PRODUCTS ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. AUXKA SHALL NOT BE LIABLE FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL-RELATED EQUIPMENT. IF SUCH USE IS INTENDED, CONTACT AUXKA FOR COMPONENTS SUITABLE FOR SUCH APPLICATIONS.

 

AUXKA'S TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND. REPAIR, REPLACEMENT OR REFUND ARE THE SOLE AND EXCLUSIVE REMEDIES.  FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AUXKA SHALL NOT BE LIABLE TO THE PURCHASER OR END USER CUSTOMER OF A AUXKA PRODUCT FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE AUXKA PRODUCT, EVEN IF AUXKA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES, COUNTRIES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, COUNTRY TO COUNTRY OR JURISDICTION TO JURISDICTION. WITH REGARDS TO CITIZENS OF COUNTRIES THAT ARE MEMBERS OF THE EUROPEAN UNION, IF THIS PRODUCT IS PURCHASED BY A CONSUMER AND NOT IN THE COURSE OF A BUSINESS, THIS WARRANTY SHALL NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER. THIS DISCLAIMER DOES NOT PURPORT TO LIMIT OR EXCLUDE AUXKA'S LIABILITY FOR DEATH OR INJURY CAUSED BY ITS NEGLIGENCE OR FOR FRAUDULENT MISREPRESENTATION.

AUXKA endeavors to ensure that the information on this packaging is correct and fairly stated, but does not accept liability for any error or omission. The development of AUXKA products and services are continuous and published information may not be up to date. It is important to check the current position with AUXKA.

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Product specifications subject to change without notice.

 

© 2023 AUXKA Semiconductor Ltd.. All rights reserved. Examples of the number of photos, songs, videos and any other files that can be stored on AUXKA flash memory data storage media products are provided for illustrative purposes only. Your result will vary based on file size and format, settings, features, software and other factors.

 

Compatibility may vary depending on user’s hardware configuration and operating system.